No account is needed to use the Free Plan. To unlock Paid Features, simply activate a Paid Plan.

The Free Plan provides essential tools for running simple and fair draws, ideal for small events. Paid Plans support larger draws and offer additional tools — such as fullscreen mode, custom layouts, Excel import/export, and an ad-free experience — depending on the plan. See the full comparison on our pricing page.

Yes. The Free Plan is open to all users. You can also enable test mode to simulate a Paid Plan experience.

Paid Plans support more entries, prizes, and draw limits. They also include ad removal, fullscreen mode, custom layout and banner, importing entry lists, and exporting results to Excel.

Each time you click 'Start Draw' counts as one draw. If you draw prizes in rounds using 'Next Prize', it does not deduct additional draws. Draws made in test mode do not count toward your quota.

Enter the email address where you want to receive the activation code. After verifying your email and selecting a payment method, your Activation Code will be delivered to your inbox immediately upon successful payment.

We use PayPal as our payment gateway, supporting credit cards, PayPal balance, and linked bank accounts.

Your Activation Code will be sent automatically once your PayPal payment is completed and confirmed. This usually takes just a few seconds.

Yes. Users worldwide can pay via PayPal. Your Activation Code will be delivered automatically after payment.

Please check your spam or promotions folder. If it's not there, contact us at [email protected] with your order details (order time, email, name, product name, and a backup email).

Please avoid placing duplicate orders. If you're unsure whether your payment was successful, feel free to contact us to verify.

Once the Activation Code is issued, refunds are not available. Please confirm your information and needs before completing your payment.

Go to the Activation Page, enter your code, and click Submit. Once activated, all Paid Features will be unlocked.

Yes. Activation Codes are based on usage, not individual accounts. They can be used across devices, and draw times are shared.

Yes. Just re-enter your Activation Code on the new device. Your draw count is shared, and your settings will sync automatically. However, entry and prize lists will need to be reloaded or re-entered manually.

Go to the Activation Info page to view your code status, active features, usage limits, remaining draws, and expiration date.

You can first try to retrieve it using the Recover Code page. If you're unable to find it there, please contact us with your order email, name, and order details — we’ll help you recover your code.

Saving is not available in the Free Plan. Paid Plans will automatically remember your most recent settings across devices.

Yes. You can copy the results to clipboard or download them as plain text. Paid Plans also support Excel export for recordkeeping and printing.

Yes. Fullscreen mode is available in Paid Plans, making it ideal for live events or public displays.

By default, repeat winners are not allowed. You can change this in the draw settings under 'Winning Rules'.

Use the draw settings panel to input prize names and assign the number of winners per prize. Bulk input and quick edits are supported for efficient setup.

Go to the draw screen, click 【Settings】 → 【Winning Rules】, and check 'More entries increase winning chance'.
The system automatically calculates each participant’s winning weight based on how many times they appear in the list. Each line represents one independent draw entry — the more times a name appears, the higher their chance of winning. Once a participant wins, they will no longer be drawn again, even though their name remains visible in the list.

Example list: It is recommended to use the format 'Name, Contact Info' (such as name plus phone number or email) to avoid confusion between participants with the same name.

John Smith,0933-000000
Emily Chen,0972-333333
Emily Chen,0972-333333
Emily Chen,0972-333333
Lisa Wang,0924-888888
Lisa Wang,0924-888888
Lisa Wang,0924-888888
Lisa Wang,0924-888888

In this example: John Smith has 1 entry, Emily Chen has 3 entries, and Lisa Wang has 4 entries.

If you have enabled 'Simulation Test Mode', the system will automatically mask part of the winners' names with asterisks (＊) to prevent confusion during testing. This is a normal safety feature, not a system error.
To display full names, please uncheck 'Simulation Test Mode' and conduct an official draw. The system will then show all winners' names in full and allow exporting the result list.

Yes. You can use the keyboard shortcut Ctrl + Shift + Enter to start the draw, which works the same as clicking the 'Start Drawing' button. This is useful for stage operations or situations where a mouse is unavailable.

Yes. Our tool uses a CSPRNG (Cryptographically Secure Pseudo-Random Number Generator) to ensure secure, unpredictable, and irreversible results. Each draw is independent and verifiable, suitable for public or official use.

No. The entire entry list is processed locally in your browser. Sensitive information will not be uploaded, stored, or transmitted to any server.

The system does not automatically save the process or results. You can copy or export results manually. To preserve the draw process, please use screenshots or screen recording tools.

We support modern browsers including Chrome, Edge, and Safari, and are compatible with Windows, macOS, iOS, and Android.

Please use the Contact Us form at the bottom of this website or email us at [email protected]. We typically respond within 1–2 business days.